Now I am on a call with the support agent trying to retrieve it. I am able to see other device options that I haven't removed. I removed the device from the account and I am not able to transfer the key because it is not linked to the account anymore. Kavincsekaran said:The transfer of digital key in this how-to is basically GARBAGE! DO NOT remove the device from the account until you have activated the key in the new PC by going through the troubleshoot step.
When prompted, you just click "I don't have a key." Install Windows 10 or 11 on the new PC, without entering a product code during the install process. If you don't do either of these things, the computer will still be seen as registered with Microsoft and could prevent you from being able to activate the same key on the new PC.Ģ. See our tutorial on how to reset Windows 10 or 11. Reset Windows or completely erase the drive on your old PC. Instead, you must deactivate the old PC using the settings Menu of the Microsoft website and then use the troubleshooting function in the activation menu on the new PC.ġ. If your Windows license is "digital," which means that it's tied to your Microsoft account, entering the product key into a new PC will not work. How to Transfer a Digital Windows License to a New PC
Otherwise, follow the instructions for transferring a non-digital Windows 10 or 11 product key, also below. If the Activation screen says that you have a digital license, follow the instructions for transferring a digital license below.
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